The longer you go without addressing time theft, the worse it gets. A team member who is hesitant at first may become a bit bolder as they continue without repercussions.
Business owners need to understand how employees steal time so that management can spot this expensive problem.
1. Buddy punching
Even though old-school time clock systems are less popular, manually clocking in and out is still common.
Buddy punching happens when employees help each other fool the time clock. Instead of clocking in at arrival and punching out when they leave, an employee has their coworker start or stop the time clock on their behalf.
There are a few different ways this happens:
- Team buddy punching. In some cases, the entire team participates in a buddy punching scheme. The first person who arrives at work punches everyone in, and then the last person to leave punches everyone out. This gives the team the longest shift possible, regardless of their hours.
- Individualized buddy punching. Other times, it's less organized. An employee running late might ask a friend to punch them in early, or someone might leave early and get a co-worker to punch them out at the end of the day.
No matter how it happens, the bottom line is that buddy punching means you’re paying wages for people who aren’t even physically at a job site.
2. Timesheet and time card fraud
Timesheet fraud occurs when a worker forges or alters timesheets to get paid for extra hours.
Sometimes, time card inaccuracies are accidental. This happens a lot with manual timesheets.
While it’s not the same as timesheet fraud, it can still be expensive for employers.
Though time tracking software is far more accurate than paper timesheets, companies that use software can still experience timesheet fraud. Watch for employees who frequently alter their records.
Many employees round their time cards to the nearest hour — even if that means they're getting paid for 15 or 30 minutes they haven't worked.
They may not intend to inflate their timesheets unfairly, but that extra time adds up.
Here’s a common example:
Let's assume you have an employee who is supposed to work from 8 AM until 5 PM with a one-hour lunch break. That employee arrives 15 minutes late every morning, takes an extra 10 minutes for lunch every day, and always leaves the office by 4:30. Still, they file their timesheets to reflect that they followed their assigned schedule.
Each week, that employee is paid for 4 hours and 35 minutes that weren’t worked.
This type of employee time theft can also happen when employees add hours to their timesheet to get overtime or to cover up times when they weren’t at work as scheduled. The discrepancies can be huge.
Employees may alter their time clock information or claim they forgot to turn on the app to add hours to their paycheck. Watch for major alterations or employees who frequently "forget" to start their work timer to spot possible timesheet fraud attempts.
3. Abusing breaks and personal time
Your employees should be encouraged to take a break. It's great for their mental health and productivity. Businesses are legally required to provide paid breaks for hourly employees during their shifts.
It's also okay for employees to occasionally handle personal business from the office. A healthy work environment allows people to balance their life priorities with their work. As long as productivity doesn't suffer, there's no harm in employees taking a break during company time.
Problems only arise when employees abuse their breaks and personal time, taking longer breaks and causing major issues that cost you thousands.
An example might be an employee who frequently:
- Leaves the office to run errands
- Takes excessive coffee breaks
- Leaves the worksite to shop for unnecessary materials
This is a more difficult time theft method to address, as breaks are crucial for mental health. Fortunately, there are employee monitoring tools that can help you spot team members who abuse breaks.
4. Unauthorized overtime
Overtime is fairly common in hourly work. But, at 1.5x the normal hourly rate, those costs can add up. That’s why most companies require overtime approvals to ensure employees aren’t working unnecessary overtime.
If your strategy is just to audit overtime logs after the fact, here’s some bad news:
If you have an employee who continues to clock unauthorized overtime, you may need to have their manager keep track of their work hours throughout the week. Once they reach 40 hours, the manager must send them home to avoid the extra pay.
For a repeat offender who doesn’t comply with overtime policies, termination of employment might be your only option.
5. Idle time and passive time theft
With remote and hybrid work comes a new challenge: Idle time theft.
Idle time is when an employee appears active without actually working. This is often called passive time theft or idle time abuse.
Some employees may leave their desk entirely while their time tracking software continues to log hours. In some cases, remote workers might stretch out tasks to fill time, knowing that they’re being measured by hours instead of output.
Unlike buddy punching or timesheet fraud, this form of time theft is harder to detect because everything looks fine on the surface. Employees seem online, their hours are logged, and their devices are technically active. But if there’s little to no actual work being produced, it leads to inflated labor costs and inaccurate productivity reports.
The best employee monitoring tools have built in idle timeout features that stop the time tracker when users step away from the computer for too long. It’s a simple way to spot patterns and ensure that tracked hours reflect real, focused work.
But even with this technology in place, there are still hacks to trick these tools, like:
- Using mouse jigglers
- Creating false keyboard activity
- Keeping work windows open
- Staying logged in to Slack or Microsoft Teams
Fortunately, the Hubstaff Insights add-on can help teams spot suspicious activity (like unusually consistent activity). Receive alerts for the anomalies and key in on these workarounds to ensure you're not paying for hours that don't reflect real work.
Insights also helps you boost your team’s performance with utilization rates, role and industry-based productivity benchmarks, and the ability to balance meeting and focus time.