Hubstaff is a time tracking software platform with built-in productivity monitoring, AI-powered workforce analytics, and automated payment features designed to help teams work efficiently and transparently.
Hubstaff combines time and activity data into workforce analytics you can use to make data-driven staffing decisions. It offers flexible deployment options across personal and company-owned devices, as well as an API to integrate workforce data with your existing systems.
Hubstaff supports remote, hybrid, in-office, and field teams. It offers remote teams visibility across multiple locations and time zones, while in-office and hybrid teams can compare on-site and remote performance.
Field teams can track time and Job sites from Hubstaff’s mobile apps.
Hubstaff is a strong fit for software development and technology companies, BPOs and staffing agencies, and regulated professional services such as legal, health care, accounting, and financial services. You can find more information and a detailed breakdown of our offering for each industry we support on our solutions page.
Hubstaff’s core features include time tracking, productivity monitoring, workforce analytics, and global payments. It helps organizations understand how teams spend time at work, spot bottlenecks, improve efficiency, and automate payroll.
Hubstaff also offers workforce intelligence features that turn tracked time into insights you can use to make data-driven decisions, and API/CLI support that allows teams to pull workforce data into their own systems directly.
You can deploy Hubstaff in three ways: using the desktop app on team members’ personal devices, through centrally managed deployment on company-owned devices, or by using mobile apps for field teams.
Hubstaff is used by businesses across software, outsourcing, staffing, and professional services. Our customers include companies like TalentPop, Affordable Staff, and Simple Biz.
Yes. Our ROI calculator can show you exactly how much you can save on time, admin work, and payroll accuracy based on your team’s size and hourly rates.
You need two types of buy-in: from internal stakeholders (like leadership, Finance, HR, and IT) and from team members. We have guides for both building stakeholder alignment and getting your team on board with time tracking.
A Hubstaff demo includes a tailored walkthrough of the features most relevant to your team, while leaving enough time for our product expert to answer any questions you might have. It’s the right fit for teams that are evaluating Hubstaff at scale or have specific IT, compliance, or security questions that a self-serve trial doesn’t help answer.
It depends. Building your own time tracking solution can give you full control over your data and workflows, which can make sense if you have unique requirements and the engineering capacity needed to maintain a solution long term. Buying time tracking software allows you to deploy in days and have all the features you need from the start, plus ongoing updates and support.
For most teams, the maintenance requirements associated with building your own solution will outweigh the benefits. To learn more, check out our detailed build vs. buy guide.
A small team can implement Hubstaff in a day by downloading the apps, inviting team members, and getting started with time tracking. Large rollouts that involve IT, MDM deployment, and custom tracking policies tend to take longer, usually from a few days to a few weeks.
Hubstaff stands out from other time tracking platforms through its workforce analytics that combine time and activity data in one place; workforce operations features like scheduling, attendance, and payroll; flexible deployment; and a developer platform that supports API, CLI, and MCP access.
Yes. You can visit our resource hub to find guides, webinars, and templates. Our blog covers time tracking and workplace productivity topics in depth. We also regularly publish original research, such as our Global Trends and Benchmarks Report.
Hubstaff tracks time spent on tasks and projects your team works on, along with the apps and websites they use. It can also calculate individual team members’ activity rates based on keyboard and mouse input.
You can configure what is tracked for each team and user. For more information, check out our in-depth guide on how Hubstaff’s time tracking works.
Yes. Hubstaff can send you alerts for missed shifts, unusual activity patterns, and projects that are nearing budget limits. There’s also the option to get daily or weekly summary emails instead of real-time alerts.
Check out our alert configuration guide to learn more.
Generally, any activity percentage above 50% is considered good, but this can vary by industry, role, and session length. You can use the Insights add-on to compare your team against role and industry benchmarks built on Hubstaff data from real users.
Since activity data is based on keyboard and mouse input, it's worth understanding why healthy activity varies by role and how to read activity alongside focus time and meetings.
Screenshots are optional, configurable per user, and can be turned off entirely. Hubstaff can capture up to three screenshots every 10 minutes, blur them to protect sensitive information, and notify team members each time a screenshot is taken. Screenshots are uploaded securely over SSL directly to Amazon S3, and team members can delete their own.
Hubstaff only tracks a user’s location if they’re using one of the mobile apps, and only while they’re tracking time or using fleet tracking. Team members need to grant location tracking permissions on their device first.
Location features are built for field teams that need to verify time at Job sites, with GPS time tracking and geofenced Job sites that can automatically start or stop the timer.
No. Hubstaff doesn’t record keystrokes, video, or audio, and we never will. Our activity rate data is calculated based on whether the software detects keyboard or mouse input, and not from what users type or where they click.
Team members get full access to their own data. They can review hours, activity, and screenshots, delete time entries and screenshots without needing admin permission, and get notified when tracking starts and a screenshot is taken. This is by design: our guiding principles are transparency, access, and control.
Admins can configure permissions per user.
Yes. Our Insights add-on detects unusual activity like unnaturally high input and suspicious apps and URLs, and alerts managers when this happens.
Hubstaff takes legal compliance seriously; however, we are not lawyers and cannot give legal advice. If you have concerns, you should consult with your legal counsel regarding your planned use of our services. We recommend disclosing when and how you are using Hubstaff to any employees or contractors before using our services. This helps ensure transparency and gives them a chance to fully understand what the software does.
Hubstaff is designed to collect only business-relevant activity data. Activity rates measure whether keyboard and mouse input is happening, and never what's typed. Screenshots are optional and can be blurred. Team members can also delete them when needed.
Every setting is configurable per user, and team members always have access to their own data.
Start by creating a documented monitoring policy, be completely transparent about how and why you’re monitoring employees, and stay within the scope you’ve agreed to. Our guide on employee monitoring best practices covers policies, scope, and rollout in more detail.
Yes. Hubstaff is GDPR and SOC 2 Type II compliant, and offers HIPAA-aligned configurations for health care teams:
HIPAA compliance depends on how you configure your account and requires a signed business associate agreement. For full details, including a dedicated compliance FAQ, see our compliance and data governance page.
Manual time tracking means a team member starts and stops the timer themselves. Automatic tracking runs in the background on company-owned devices based on activity or a set schedule. Automated time tracking covers the workflows for tracking, such as automatic timesheets, reminders, and approvals. Hubstaff supports all three, so you can match tracking to how your team actually works.
Yes. Background timers can run automatically while team members keep access to review, edit, and correct their own time.
Automatic tracking on company-owned devices runs in the background, starting and stopping based on a set schedule. Admins can configure policies at the organization level and have them automatically apply to new team members.
Other supported features include offline tracking with sync, compliance-ready reporting, and centralized deployment through MDM.
Hubstaff supports teams in regulated industries with policy-driven tracking aligned to your compliance requirements and audit-ready reporting. For industries like health care, finance, and BPO, we recommend running Hubstaff on company-owned devices rather than personal ones.
Yes. IT teams can deploy Hubstaff across hundreds of devices using MDM tools, with documented MDM deployment guides for Intune, Jamf, and JumpCloud. Mass deployment is available on the Enterprise plan.
Yes. Hubstaff supports both single sign-on (SSO) and SCIM-based user provisioning, so team members can log in through your existing identity provider, and IT can manage access automatically as people join or leave.
Yes. Time and activity data get stored locally when a device is offline and then uploaded automatically once the connection returns. This ensures timesheets stay accurate even on suboptimal internet connections.
Hubstaff uses a standard HTTPS/SSL connection and doesn't have any unusual network requirements. You can find more details on our security page.
Hubstaff integrates with more than 30 platforms, including Salesforce, Jira, Deel, QuickBooks, Wise, and Slack. You can see the full list on our integrations page.
Yes. Hubstaff’s API lets you build custom connections between your workforce data and your payroll, project management, and other internal systems. Technical teams can use the CLI to query and script workforce data without building a full integration. MCP support helps connect Hubstaff data to AI tools and agents.
Hubstaff Tasks is a task and project management add-on that pairs with Hubstaff. You can use it to track time directly to tasks, automate stand-ups, and visualize work in Kanban boards, Sprints, and Timelines.
Yes. You can add your proxy server details directly in the app under Preferences > Network. Our dedicated support article can guide you through the process.
Hubstaff is available nearly worldwide. The exceptions are a small number of countries and regions covered by international sanctions regulations, which our support article lists in full.
Yes, you can. Hubstaff doesn't offer a free plan, but the 14-day free trial includes every feature, with no credit card required. During the trial, you can invite your team, set up tracking, and run reports with everything included. For a full breakdown of what each plan costs after the trial, see our pricing guide.
No credit card is needed to sign up for the free trial. Your tracked data isn't deleted the moment the trial ends, so if you upgrade later, your account picks up where you left off. Retention periods vary by data type and plan. You can find more details in our privacy policy.
You can upgrade your Hubstaff plan at any time from the Organization menu, and the change takes effect right away.
Hubstaff bills per seat. If you add users mid-plan, you're charged a prorated fee for the remaining billing period, and if you remove a user, that seat stays available for another team member at no extra charge. Users who only need to view reports can be assigned the free Project Viewer role.
Yes. You can cancel at any time by contacting support@hubstaff.com or by archiving the organization tied to your subscription. Paid plans also come with a 30-day money-back guarantee.
No. Hubstaff's plans are built to cover different team sizes and needs, with annual payment options that lower the per-seat cost.
Yes. You can learn more on our dedicated affiliate program page.
No. Renting, leasing, reselling, or redistributing Hubstaff products isn't allowed, as covered in our terms of service.
For help, email support@hubstaff.com or visit the Help Center. Every plan includes email support, with faster response times on higher tiers, and VIP Support included with the Enterprise plan.
If we didn't cover your question here, reach out at support@hubstaff.com, browse the Help Center, or use the Contact Us page.
For media inquiries, visit our press page or contact us at media@hubstaff.com.