Hubstaff collects data in two places, the website (https://hubstaff.com) and our input clients (Mac, Windows, Linux, Android, and iOS).
Because your privacy is important to Hubstaff, we have built features that allow your manager to place limitations on the collection of specific data, or restrict such collection altogether.
Hubstaff stores all activity, app, URL, and GPS data in our database through Heroku which is hosted and managed on Amazon AWS. All screenshots, client error report log files, user avatars, and company logos are stored on Amazon AWS's S3 servers. Hubstaff has chosen Amazon AWS because of its industry standard security levels, uptime of data, and speed. Additionally, your screnshots are obfuscated on Amazon's servers.
You can read more about Amazon’s security measures here:
All Hubstaff screenshots are uploaded via SSL over the standard HTTPS port (443). Our input clients do all screenshot uploading directly to Amazon S3 (screenshots never pass through our server). We do not upload keystrokes. (We do not even store keystrokes locally.) We upload the total seconds within a 10 min block that there was “activity” and the total seconds “worked” roughly every 10 minutes. This is done via a separate queue within the client which uses SSL (port 443).
If you use Hubstaff in your capacity as an employee, your employer has direct access to your data. If you are an independent contractor, the person or entity with whom you contract has direct access to your data. In addition, Hubstaff employees may have access to your data for testing or the general improvement of our software; see our Terms of Service (https://hubstaff.com/terms) for additional information in this regard.
As you browse the Hubstaff's website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with the Hubstaff's website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page (http://www.networkadvertising.org/choices/) to opt out of AdRoll and their partners’ targeted advertising. Hubstaff’s website does not repond to “do not track” signals from web browsers.