Q: Can I cancel at any time?
A:Yes, you cancel and upgrade or downgrade your plan at any time.
Q: Are there larger plans?
A:Yes we do. We can serve any size team. We have plans for up to 200 users. If that's not big enough please contact us and we will setup a plan that is right for you.
Q: How are users counted?
A:Only active, time tracking users are counted towards your plan limit. You are free to enable and disable users as you see fit.
Q: Can I export my data?
A:Yes. Your data is just that, yours. We provide several export options. We make it easy for you to get your data.
Q: Can I invite clients?
A:Yes, you can invite as many clients as you want, and you will not be charged for them.
Q: Do you track keystrokes?
A:We only assign true and false values to record activity. We do not track the keys being hit.
A: How can I contact Hubstaff support?
A:Please email us at
support@hubstaff.com and we will get back to you as soon as possible.
Q: Do you have a money back guarantee?
A:If you aren't satisfied with your Hubstaff account, just let us know within the first 60 days and we will be happy to refund your money. We don't offer refunds (full or partial) after 60 days.
