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Yes. Hubstaff offers a free plan with basic time and activity tracking features for solo users.

Yes. There are two ways to cancel your Hubstaff subscription:

1. Contact support@hubstaff.com and request for your subscription to be canceled.

2. Archive the organization associated with your subscription. Doing so will automatically cancel it.

No. We do not allow the renting or redistribution of our products or services (i.e., Hubstaff Time, Hubstaff Desk, Hubstaff Field, Hubstaff Tasks, and Hubstaff Talent), as stated in our terms of service:

"You may not rent, lease, lend, sell, redistribute or sublease the Service. These Terms will govern any upgrades provided by Hubstaff that replace and/or supplement the original Service. You agree to use your best efforts to protect the Service and upgrades from unauthorized use, reproduction, distribution, publication, or alteration."

No, we do not. Hubstaff offers affordable pricing plans for different team sizes and needs, plus annual payment options so you can get the most value out of our products.

Yes, Hubstaff offers an affiliate program. Affiliates earn 30% of revenue from referrals who sign up for a Hubstaff paid plan for one year. Joining the program is completely free. It only takes a few minutes to sign up for our affiliate program.

Yes, we offer a 30-day money-back guarantee, excluding our 14-day free trial. When you cancel a plan, you can reach out to us at support@hubstaff.com and request a refund within 30 days of starting a paid plan.

Please note that money-back guarantees do not apply for canceled users. For more details on altering the cost and number of users in your plan, check out our refund policy or scroll down to see What happens if I remove or add users during my annual plan?

Depending on the circumstances (e.g., if you haven’t been using the app for months but forgot to cancel your subscription), you may be eligible for a limited refund. If you decide to cancel your annual plan, please contact our support team at support@hubstaff.com.

If you add users in the middle of an annual plan, you will be charged the prorated fee per user from the time you added them until the end of the current billing period. When you remove a user, the unused time will show up as credits on your next bill.

As an example, let's say you're using Hubstaff's Premium plan, which costs $100 per user when paid annually. If your billing period started in January and you added a new member halfway through the year, the amount to pay will be $50.

Yes. Hubstaff charges per user. This means that even if only two out of your three team members are using its tracking features, you will still have to pay for all three members.

Users who don't want to track time and only want to view activity reports can be assigned the Project Viewer role, which is free. Please read our guide on Hubstaff roles and permissions for more information.

Yes, Hubstaff has a pro-ration policy as it relates to adding or removing users. 

If you add users during an annual plan, you’ll be charged a prorated fee for each user based on the time you added them and the remaining time on the plan. The same goes for removing users. For more details, check out our full pro-ration policy.