Time tracking for BPOs built for scale
Accurately prove delivery for remote BPO teams and stay audit-ready with reports that include activity data, scheduling, approvals and global payments.
How Hubstaff enables BPO operations
BPOs can outsource global talent and drive better operational efficiency with Hubstaff’s versatile feature set.
Accurate time tracking for global teams
Build time tracking infrastructure for multiple clients and see real-time updates on billable hours, PTO, and productivity data directly from one dashboard. Automatically convert tracked time to detailed timesheets, invoices, and reports.
Productivity tracking your clients can trust
See real-time updates on activity levels to see how work gets done. Configure visibility settings such as optional screenshots, and customizable reporting dashboards. BPOs can share this data directly with clients for audits, to support transparency, reduce disputes, and align with client expectations around productivity monitoring.
Time-off and leave management
With Hubstaff, you can manage attendance tracking effortlessly. Easily track employee time off, sick leave, and PTO, and customize time tracking for breaks, meals, and more. This helps BPOs manage distributed contractor networks, enforce attendance expectations, and meet SLAs across global operations.
Global payroll workflows
Use approved tracked hours as clean inputs for payroll systems like Deel, Wise, or internal tools. BPOs can rely on Hubstaff for time validation and approvals, rate adjustments, and complex payments on a global scale.
Turn tracked time into operational decisions
Empower operations leaders to act on data with workforce analytics that capture productivity benchmarks, work time classifications, unusual activity patterns, and team utilization trends.
Custom reporting and API access
Export time, activity, schedules, and PTO data or pull it via API into internal dashboards, HR systems, or client portals. Several enterprise BPOs use Hubstaff's API to power proprietary dashboards and payroll pipelines.
Operational infrastructure that scales from 50 to 500 seats
Replace manual admin with operational workflows
BPOs using Hubstaff automate time validation, reporting, and productivity measurement that would otherwise require additional staff. In large outsourcing operations, this level of automation can replace the work of 20+ full-time roles dedicated to admin and oversight.
Scale without increasing overhead at the same rate
Hubstaff helps BPOs grow without increasing operational complexity by automating time tracking, reporting, and productivity oversight. Affordable Staff, an outsourcing provider, increased headcount by 166% while maintaining visibility and operational efficiency with Hubstaff.
Reclaim up to 80% of management time with real productivity visibility
Hubstaff gives team leads insight into activity, attendance, and performance trends, reducing status chasing and manual check-ins. This opens up capacity for leaders to focus on higher-value work like coaching, performance management, and client delivery.
Designed for every team evaluating it
IT & Security
- Company-owned device deployment via MSI or MDM
- Role-based access controls (RBAC)
- SSO and SCIM provisioning
- AES-256 data encryption at rest; TLS 1.2+ in transit
- Audit logs and data access controls
Operations
- Real-time visibility across time zones and client accounts
- Separate time tracking by client project and team
- Internal vs. client work visibility
- Workforce analytics and Insights dashboards
- API access for custom dashboards and reporting pipelines
Finance & HR
- Approved time as clean payroll inputs for Wise, Deel or internal tools
- Timesheet approvals and audit-ready records
- Global contractor payments — multi-provider, multi-region
- Billing accuracy for client invoicing and margin tracking
Enterprise-grade compliance for regulated BPO environments
GDPR compliant
We comply with the EU's General Data Protection Regulation (GDPR) law.
HIPAA compliance
Hubstaff maintains compliance with the Health Insurance Portability and Accountability Act (HIPAA).
SOC 2 Type II compliance
Hubstaff is SOC 2 Type II compliant and designed to protect and maintain customer data at the highest level.
Single sign-on
Set up SSO login requirements and SCIM-based user provisioning with Azure, Google Workspace, Office 365, and more.
MSI installer
Download and deploy MSI packages for easier installs and updates.
Privacy Shield compliance
Hubstaff retains customer data in the United States and is certified under the EU-U.S. and Swiss-U.S. Data Privacy Framework (including the UK Extension).
Role-based access control (RBAC)
Assign access based on your organization’s compliance needs with roles and permissions. Owners, Managers, and project-level roles each see a different slice of your data, so permissions scale cleanly as your org grows.
Encryption
Time tracking data (including screenshots) is encrypted in transit using TLS 1.2+ and at rest using AES-256. Combined with access controls, audit logs, and regular backups, your data stays protected from collection to storage.
MDM
Manage Hubstaff across your fleet with your existing MDM tools. IT can push installs and updates, lock configurations to prevent unauthorized changes, and provision accounts in bulk so every device is set up for success from day one.
Integrates with the tools
your BPO already uses
See what our customers say
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