App and URL tracking that shows how your team uses software

Yes, Hubstaff automatically identifies popular AI tools like ChatGPT, Claude, and Gemini through the AI tools category in apps and URLs. You can see which teams use them and for how long. With the Insights add-on, you can customize AI tracking rules for specific teams or roles, which helps when departments use different approved tools.

Hubstaff logs active apps and websites while a team member tracks time with the desktop timer and uses their keyboard or mouse. App records show the app name, date, number of sessions, time spent, and project, broken down by hour. URL records show each site visited, the date, the time spent there, and the project. Only the desktop apps record apps and URLs.

Yes, it shows how much each tool is used, so keep-or-drop decisions rest on facts. Tracking software usage in Hubstaff shows time spent in each app, how many sessions it gets, and which teams and projects use it. Teams bring these numbers to renewals, merge tools that do the same job, and plan training. Hubstaff doesn’t track license costs or seat counts, so pair usage with your billing records.

Yes, the Starter and Grow plans include app and URL tracking with usage limits. Every Hubstaff plan includes the feature, and the Team and Enterprise plans add unlimited tracking, full app and URL reports, and workforce analytics. Compare plans to see which one fits the number of people and reports you need.

Yes, on recent macOS versions, each team member needs to give Hubstaff permission to record apps and URLs in System Settings, under Privacy & Security and then Automation. macOS asks the first time the timer starts with the feature turned on. Without that permission, no app or URL data is recorded for that person.

Missing URLs usually come down to settings, permissions, or browser support. Check that app and URL tracking is turned on for the specific user and your organization, that privacy settings aren’t hiding their data, and that they use a supported browser and operating system. Connection problems can also delay records, and URLs only appear for time tracked with the desktop timer.

Yes, team members can see their own app and URL data at any time. Admins can blur apps and URLs to hide sensitive details, and managers can delete time entries when needed. Depending on your organization’s settings, team members can also delete their own time entries, along with the app, URL, and activity data attached to them.

Hubstaff doesn’t record what anyone types, and it only captures screens if you enable optional screenshots. Activity levels measure how often the keyboard and mouse are used without recording any keystrokes. Hubstaff never records audio, video, or webcam footage, and app and URL records show names, sites, and time spent. Read our guiding principles to learn more.

Team members are excluded from reports when their data is hidden or was never recorded. Privacy and data settings can keep someone’s app and URL data out of reports, and nothing is recorded if tracking is turned off for them or their macOS permissions weren’t granted. Check their settings first, then confirm they track time with the desktop app.