How do the productivity features work?

Hubstaff generates activity rates based on keyboard and mouse usage while tracking time. You can also set idle timeout limits that prompt your team members to stop the timer or keep tracking after they’ve been inactive for a certain period. For a complete list of features for each app, check out what Hubstaff tracks (/how-tracking-works) .

What does the desktop app track?

No, Hubstaff would never do this. We’re only concerned with capturing the work done on the device.

What does the desktop app track?

Organizations ranging from small businesses to enterprises rely on Hubstaff to track their team’s time. Software companies, agencies, e-commerce companies, and remote and field teams use Hubstaff Time, Hubstaff Desk, and Hubstaff Field to make managing their team and work easier.

Run your e-commerce team with real-time visibility

Manage global support, marketing, and ops teams with verified work data, clear reporting, and payroll-ready hours across time zones.

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DTC brands & retailers

Track the time you spend on product listings, order processing, and customer service inquiries.

FBA businesses

Real-time productivity insights from account creation to the customer’s doorstep.

3PL

Manage logistics teams by tracking progress, creating invoices, and sending payments on a single platform.

How e-commerce teams optimize and grow with Hubstaff

Accurate time tracking across roles

Track work hours across customer support, marketing, operations, and fulfillment. Then, submit hours to generate clean timesheets in one click.

Productivity metrics that build accountability

Pair tracked time with activity levels, apps and URLs used, and optional screenshots so you can verify work, investigate bottlenecks, and manage team performance across time zones.

Insights that reveal productivity trends

Use Hubstaff Insights to spot changes in utilization, identify what tools teams spend time in, and catch outliers before they turn into missed SLAs or bloated costs.

Payroll-ready hours for global teams

Approve time, make manual adjustments to tracked hours, adjust pay rates, and pay distributed teams directly from the Hubstaff app. Payroll workflows support integrations with Wise, PayPal, Payoneer, and more for international payments.

Time and money-saving features that drive e-commerce

Capture hours in real time across support, marketing, ops, and fulfillment (including offshore teams). This way, you’re not paying for untracked time, inflated timesheets, or “estimated” hours.