Hubstaff vs. ProHance: Which one is right for your business? When it comes to optimizing workflow, both Hubstaff and ProHance have powerful capabilities, but very different philosophies on how to optimize productivity.
Whether you're managing a remote agency or a large-scale contact center, the right workforce tool is the one that best suits your unique needs:
Hubstaff: Hubstaff is a time tracking software platform built for growing teams. It combines time tracking, activity monitoring, payments, and workforce analytics into a lean, flexible system for remote workforces and field ops.
ProHance: ProHance, by contrast, offers enterprise-grade workforce management, with deep forecasting, scheduling, and analytics for operations-heavy environments.
If you're deciding between hands-on control and high-volume oversight, this comparison will help you choose the right fit.
112,000+ businesses trust Hubstaff for time tracking
Hubstaff vs. ProHance at a glance
| Category | Hubstaff | ProHance Analytics |
|---|---|---|
Starting price/trial | From $4.99 per user/month (billed annually) 14-day free trial. | Enterprise/quote-based Demo/trial via sales (no public low tier). |
Time Tracking | Timer-based, task-level tracking, idle-time, desktop & mobile, GPS/geofencing. | Enterprise / quote-based; demo/trial via sales (no public low tier). |
Scheduling & forecasting | Supports shifts, budgets, limits, and alerts. Includes time-off requests, and attendance tracking. | Considers historical & real-time work time data to optimize staffing levels and rebalance workloads. |
Timesheets and Approvals | Automatic timesheets, manual time entry, and manager approvals feed reports/pay. | Enterprise workflows; approval/reporting inside WFM stack (varies by setup). |
Productivity monitoring | Configurable monitoring, AI tools, app/URL tracking, activity %, optional screenshots, and idle timeouts. | Analytics dashboards; context switching, adoption/usage metrics. |
Payments & invoicing | Built-in invoicing and payments through Deel, Wise, Gusto, PayPal, and Payoneer. | No built-in team payments; finance handled in external systems. |
Reporting | Customizable reports are available for export and scheduled email sends directly from the app. | 200+ customizable reports, deep ops reporting. |
Workforce analytics | AI-driven workforce insights, focus time, unusual activity, inefficiency trends, and work time classification. | Advanced analytics, Work Output ties business metrics to time; lean/variation analysis. |
Integrations | Project management, payroll, CRM, accounting, and Zapier for additional tools. | Workday case/integration; references to ERP/BI (SAP/Oracle, Power BI/Tableau). |
Best fit | Project/client-based orgs needing time→pay + mobile/field. | Contact centers/GCC/BPO needing WFM depth & enterprise analytics. |
Key Feature Comparison
Now that you’ve had a chance to check out our high-level overview in the table above, let’s compare how Hubstaff and ProHance stack against each other with a deeper dive into features.
Time tracking features
Hubstaff: Hubstaff offers time tracking that provides insights into the hours spent on projects and tasks. Seamlessly convert hours to timesheets that can be sent to managers for approval, adjustments, and payments. Customizable idle time alerts stop the timer for prolonged periods of inactivity and notify managers, while GPS tracking and geofencing automate time tracking for teams on the go.
ProHance: ProHance uses a passive, analytics-driven approach to automatically track work time through desktop agents and system integrations. It captures activity across apps and workflows without manual input. It’s ideal for large-scale operations like BPOs and IT teams that prioritize aggregate productivity and compliance over individual task tracking.
Comparison: Choose Hubstaff for hands-on project-based tracking, mobile, or remote teams that need visibility and approvals. Choose ProHance for high-volume operations needing passive data collection, compliance monitoring, and enterprise-level workforce analytics.
Scheduling & forecasting
Hubstaff: Intuitive employee shift scheduling helps managers in operations-driven environments create and manage shifts, handle time-off requests, and monitor real-time attendance via a visual calendar. Set alerts for late, missed, or abandoned shifts and use historical time tracking and productivity trends for better project budgeting.
ProHance: ProHance brings enterprise-level workforce management capabilities, with a particular edge in contact center environments. Users can generate schedules automatically from forecasted demand, employee availability, and shift preferences. You can also track real-time intraday adherence—key metrics in high-volume, time-sensitive support teams.
Comparison: While ProHance excels in workforce management for contact centers, Hubstaff is suitable for operations teams seeking scheduling flexibility, budget visibility, and actionable forecasting without the complexity of enterprise-level integrations. Hubstaff can be a powerful, lightweight alternative for businesses focused on scalable workforce planning with a user-friendly interface.
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Timesheets and approvals
Hubstaff: Uses automation to streamline the entire timesheet generation and payroll processing workflow. Team members can easily submit their timesheets, and managers can approve or reject them with a single click. Once approved, Hubstaff supports seamless automated payments, enabling fast, accurate payroll.
ProHance: Offers more enterprise-focused timesheet workflows. It captures data against specific tasks or projects, giving managers detailed insights before timesheets are approved and exported. While this system offers deep visibility and control, it often requires more configuration and may rely on third-party tools for payment processing.
Comparison: Hubstaff covers the complete workflow, from automated timesheets to payroll, from a single dashboard, making it ideal for distributed teams. ProHance is better suited for enterprises that need detailed productivity analytics. For teams prioritizing speed, simplicity, and seamless global payroll, Hubstaff offers a more agile and intuitive solution.
Productivity monitoring
Hubstaff: Measures activity levels using mouse and keyboard inputs and records app and URL usage to surface productivity patterns. Optional screenshots provide additional oversight and can be toggled on or off for flexibility. With the Insights add-on, teams access deeper analytics like utilization rates, work classification, focus vs. meeting time balance, and the ability to label apps as productive or unproductive for each user.
ProHance: Captures real-time data by monitoring application and web usage. Dashboards reveal data on context switching, software adoption, and overall usage trends. Designed for enterprise visibility, ProHance helps organizations assess workload distribution, employee engagement, and operational efficiency at scale.
Comparison: Hubstaff focuses on configurable, direct oversight with practical monitoring tools for flexibility and transparency. ProHance focuses on advanced analytics and behavioral data for broader organizational insights but less real-time control. The choice depends on whether you need tactical visibility or strategic workforce analytics.
Payroll and invoicing
Hubstaff: Offers integrated payment capabilities through platforms like Wise, Deel, Gusto, PayPal, Payoneer, and more, allowing for seamless automated payroll in multiple currencies. Teams can generate client invoices directly from tracked time, manage recurring payments, and automate payment approvals to streamline the payroll and billing process.
ProHance: Doesn't include built-in team payments or invoicing. Instead, payment processing and financial functions are typically handled through external ERP or HCM systems such as SAP, Oracle, or Workday, making it more aligned with established enterprise finance operations.
Comparison: Hubstaff offers a comprehensive solution for time-based billing and payroll, ideal for agile teams and service-based businesses. ProHance defers to existing enterprise systems that are better suited for companies with a centralized financial infrastructure.
Reporting features
Hubstaff: Provides many pre-built and customizable reports covering time tracking, activity levels, project budgets, idle time, and attendance. Reports can be exported, scheduled, or filtered by team, project, or timeframe, empowering managers with quick, actionable insights.
ProHance: Features a suite of 200+ detailed reports tailored for large-scale operations. These reports include key time metrics like time spent on core tasks, SLA compliance, utilization, and exception handling, with a special focus on call centers and shared service teams. Customizable dashboards support performance benchmarking and compliance monitoring.
Comparison: Hubstaff offers fast, flexible reporting for day-to-day team management while ProHance provides deep, compliance-ready reporting geared toward operational excellence in complex environments.
Workforce analytics
Hubstaff: With the Insights add-on, Hubstaff goes beyond time tracking to analyze time spent in meetings, task switching, utilization rates, and more. AI-assisted dashboards highlight trends, flag unusual behavior, and help managers balance productivity with well-being by measuring focus vs. meeting time and labeling apps by productivity level.
ProHance: Built for enterprise-scale analysis, ProHance connects workforce activity to business KPIs through its Work Output module. Its Advanced Analytics help operations leaders conduct lean assessments, identify time variation, and make decisions rooted in cost-efficiency and process optimization.
Comparison: Hubstaff empowers managers with real-time, actionable analytics for day-to-day team performance. ProHance focuses on macro-level workforce intelligence, helping large organizations align time investment with strategic goals.
Integrations & enterprise posture
Hubstaff: Supports over 30 integrations with Asana, Salesforce, Gusto, and other tools across the project management, accounting, and payroll space. Through Zapier, teams can connect with thousands of other apps. Hubstaff also offers transparent pricing, self-service onboarding, and a product-led growth (PLG) approach that’s ideal for growing teams looking to scale rapidly.
ProHance: Designed for complex IT ecosystems, ProHance supports integrations with platforms like Workday, SAP, and other Business Intelligence (BI) and ERP tools, often through customized setups. Its enterprise onboarding process and compliance-focused posture (SOC, ISO) cater to regulated industries and large, globally distributed teams.
Comparison: Hubstaff prioritizes ease of use and fast integration with the existing tech stack that most growing mid-market teams use every day. In contrast, ProHance offers tailored, enterprise-grade integration for organizations with complex structures and compliance needs.
Each month, Hubstaff tracks:
What our customers say
“We work in a lot of different industries, so I can’t always know what’s a 45-minute task and what’s a four-hour task. With tools like Hubstaff, you can tell. You then decide if a whole project should’ve taken 16 hours or if someone is just not the right fit.”
OneIMS President and Founder
“We believe — just like Hubstaff — that talent is everywhere and people should be able to work any time, anywhere, even in their pajamas,” says Kothari. “As a company, we believe in the same future of work as Hubstaff, which is great because our values align.”
Co-founder at Tallyfy
Pricing comparison
Hubstaff: Pricing plans are designed to give teams of all sizes value for each dollar. Teams can try out the features during a 14-day free trial. The Starter plan starts as low as $4.99 per user/month (billed annually) and includes productivity tracking, payroll capabilities, invoicing, scheduling, reporting, time off, and more.
Here's a full breakdown of the pricing:
Starter: $4.99 per user/month (annually)
Time tracking and timesheets
App & URL tracking and limited screenshots
Clients and invoices
Basic payments and reports
Grow: $7.50 per user/month (annually)
Reports and project budgets
Idle timeout and work breaks
Expenses tracking
Team: $10 per user/month (annually)
Insights add-on (Trial)
Tasks add-on
Payments, payroll, and scheduling
Insights and team management
Overtime, time off, and holiday tracking
Enterprise: $25 per user/month (annually)
Location tracking
Higher limits on public API
HIPAA and SOC-2 Type II Compliance
Single sign-on and the Hubstaff Corporate app
ProHance: Pricing plans aren't disclosed publicly, but quote-based enterprise pricing is available upon request. You can also sign up for a free trial. The value is in WFM/analytics depth rather than PLG affordability.
Comparison: Hubstaff delivers flexible pricing and fast onboarding for mid-sized teams looking for value and ease of use. At the same time, ProHance needs a larger investment but offers powerful WFM and analytics capabilities that are ideal for a complex enterprise environment.
Ease of Use & Support
Hubstaff: It's easy to sign up for Hubstaff without the complexity of contacting a support team for onboarding. Self-serve signup makes it easy for you to roll out the app for your team to download and start using Hubstaff in minutes from Windows, Mac, iOS, and Android. Besides email and live chat support, businesses with higher-tier or enterprise plans receive dedicated support.
ProHance: Geared toward complex enterprise environments, ProHance typically requires guided deployment and configuration. Implementation often involves training sessions, admin setup, and stakeholder alignment. Although the platform offers strong admin controls and user management, its setup needs an IT-led rollout and dedicated internal tech-savvy users for ongoing support.
Comparison: Hubstaff offers speed and simplicity for self-led teams. ProHance delivers control and customization, but requires structured onboarding and IT coordination.
According to G2, "Reviewers mention that Hubstaff's Ease of Use is rated at 9.0, making it user-friendly for teams of all sizes. ProHance, with a score of 8.9, is also easy to navigate, but some users feel that its interface could be more intuitive, especially for new users."
Which teams benefit most
Hubstaff: Hubstaff is best suited for agencies, SMBs, and mid-market teams—especially those with remote, hybrid, or field-based workflows. It's also a strong fit for BPOs, VAs, and service providers who need a single platform for time tracking, productivity monitoring, invoicing, and team payments. Hubstaff's low barrier to entry and intuitive UX make it ideal for lean teams that prioritize agility, visibility, and operational control without needing a dedicated IT team.
ProHance: Built for enterprise environments where scale, compliance, and process optimization are critical. It serves global capability centers (GCCs), shared services, and large contact centers with a focus on forecasting, scheduling, SLA compliance, and workforce performance benchmarking. ProHance is ideal for operations leaders driving transformation across complex, multi-layered back-office teams.
Hubstaff vs. ProHance: Final Verdict
If you're a growing business or distributed team looking for a cost-effective, all-in-one platform to manage time tracking, productivity, and payments, Hubstaff is a wise choice. It combines ease of use with productivity analytics, which you need to make data-driven decisions to drive performance and accountability. It’s also a strong ProHance alternative for teams that don’t require enterprise-level workforce management depth but still want robust time tracking, productivity insights, and integrated payroll.
In contrast, large organizations that need workforce optimization, process efficiency, and operational excellence at scale, ProHance offers the WFM depth and analytics rigor to meet enterprise demands.
In short, ProHance might be the right fit for enterprise-grade workforce analytics and operations control. If you're leading a growing global team, choose Hubstaff for speed, flexibility, and simplicity.
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