A field service manager exploring Hubstaff workforce productivity features on a tablet at a job site
guide

What is workforce productivity?

Workforce productivity measures the output of goods and services that a team can produce in a given time frame.

When businesses take the time to look at how engaged their employees are, how they work, and the workplace conditions, they often find areas they would like to improve.

With this guide, we’ll explain workforce productivity and how to measure and improve it.

What does "workforce productivity" mean?

Increasing workforce productivity means getting more done with the same number of team members.

For example, a company is more productive if the same number of team members can create more goods and services.

When business leaders measure labor productivity, they can make better decisions that help their bottom line.

What are some of the factors that affect workforce productivity?

There are a variety of factors that help businesses become more effective:

  • Working environment and working conditions

What is the working environment like for the members of your team? Are they comfortable enough with their working conditions to produce their best work?

  • Employee engagement and incentives

Are employees motivated at work? Are there any incentives that will encourage employees to go above and beyond?

  • Flexible working conditions

Are the company's working hours flexible? Can they work from home?

  • Employee morale

Is everyone on the team comfortable? Are there things you could be doing to make them happier?

  • Human Resources

What are you doing to help your team? Do you offer adequate benefits? A direct line of feedback?

  • Ways of working

Can you streamline processes to make workflows as effective as they can possibly be?

Employees enjoying a high productivity and high morale work environment in an office

Why is workforce productivity important?

Poor workforce productivity has a negative impact on an organization's competitiveness and profitability.

It's crucial for business leaders to determine what makes performance and output better and which workflow patterns hurt profit — especially as remote work becomes the norm.

By enhancing workforce productivity, you can also:

  • Enhance employee engagement

  • Boost employee morale and motivation

  • Increase employee productivity

  • Find better ways of working

  • Improve working conditions

  • Enable remote work and flexible working conditions

  • Improve decision making

  • Increase profitability

  • Improve staff retention

Improving workflows and human capital support produces positive results. Of course, results depend on what you do and how effectively you do it.

Minor changes are easier to make but have less of an effect. Large-scale policy changes (like implementing new software to automate jobs) can take longer but pay off in the long run.

Measuring workforce productivity

Keeping track of how productive your employees are lets you see the big picture. This way, you can figure out where your current workflow and policies might be getting in the way of productivity.

By looking at metrics carefully and keeping track of them over time, companies can make decisions that boost workforce productivity.

How do you measure workforce productivity?

Measuring workforce productivity starts with establishing individual or departmental performance metrics — but it’s not as difficult as it may sound.

For example, if you want an accurate metric for workforce productivity, consider defining and measuring tasks, not just hours worked.

With the right metrics in place, employers can set reasonable goals and expectations for each department or position. They’ll also need a way to keep track of those goals.

Some business leaders use a software platform to measure workforce productivity.

A screenshot of Hubstaff's weekly workforce productivity reports interface

Platforms with workforce management features show metrics about workforce productivity in real-time.

  • See real-time updates on how many hours each team member has worked.

  • Find out what apps and tools your team is using.

  • Identify productive and unproductive apps and websites.

  • Track tasks and projects and move them forward.

  • Set and track productivity benchmarks.

  • Celebrate team members who have made the team more productive.

How often should you measure workforce productivity?

How often you review workforce productivity depends on your personal preference and how you are measuring workforce productivity.

Organizations need to keep a close eye on proof of work and the overall productivity of their employees. Especially if you have a high turnover rate, a low ratio of hours worked to output, or need to improve performance.

How to increase workforce productivity

A great place to start exploring ways to increase workforce productivity is to carefully consider your organization's workflow, culture, and workplace environment(s).

Here are six things you can do to increase workforce productivity:

1. Make the workplace better

Check in with your team to find out their work conditions. Each team member should have access to a user-friendly working environment and working conditions. Ensure that the team's technology needs are met, that their physical workspaces are ergonomic and comfortable, and that they're taking regular breaks.

2. Raise employee morale and engagement

When employees are happy with their jobs, they stay with their companies longer and do better work. They are also healthier and more comfortable. Team-building days, like remote retreats and pub trivia on Slack, can help keep employees engaged and boost morale.

3. Empower employees

Make a good policy for training and professional development so that every worker has the skills to do their job. Training empowers and prepares team members for promotion, promotes morale, and encourages continuous productivity.

4. Quickly adopt new tech.

Your business can save time and money by automating tasks with software like Hubstaff for workforce productivity. Technology will free up time for your employees, which will boost morale and labor productivity.

5. Get help from human resources

A helpful human resources department can make a big difference in how productive employees are. Benefits and incentives for health and wellness keep employees healthy and motivated. They also cut down on sick days, making the workforce more productive.

6. Offer salaries and benefits that are competitive

Productivity may go down if wages and other forms of payment are below industry standards or don't reflect an employee's worth and effort. Make sure you pay your team members a fair wage and give them good benefits.

Monitor workforce productivity in real-time

When managers collect data on workforce productivity, they can improve processes so that employees work smarter. Hubstaff and other workforce management tools help you bring the future of work into the present.

Using workforce management software to keep track of your team's productivity can help you make better decisions.

With the Hubstaff app, it's easy to keep track of how productive your employees are. Managers can use task tracking to find bottlenecks and improve their team’s workflow.

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