Streamline Your Workflow
with Zendesk Time Tracking Integration and Reports

Track time to support tickets, streamline workflows, and customize proof of work features.

Simple user interface
Integrate Hubstaff into your team’s workflow quickly to simplify customer support.
Continuous updates
A Hubstaff integration will help you continuously sync Zendesk tickets.
Track time spent on tickets
Track the time agents spend on tickets right from the Hubstaff app.
Zendesk desktop timer

Integrating Zendesk with Hubstaff for Efficient Time Tracking

Hubstaff allows each agent on your support team to see their ticket ID, details, updates, and due dates from one application. Once an agent opens a support ticket, it can be solved directly from the ticket page in the app. This way, you can reduce your team’s resolution time and quickly move on to the next issue to serve your customers better.

Zendesk task time tracking with screenshots

Zendesk ticket screenshots

Connect your Zendesk account with Hubstaff's web or desktop time tracking app. You'll be able to view what your team works on with activity levels, website and app usage, and optional screenshots on Windows, Linux, Mac, iOS, or Android.

time reporting for Zendesk

How to Generate Time Tracking Reports with Zendesk Integration

Start tracking time to Zendesk tickets, and you’ll see the time you spend on each appear on your dashboard in real time. Then, head over to the reporting dashboard to apply filters, generate reports, and export or email them to clients. You’ll always have accurate records of time tracking data to review and refer back to. 

Smart time tracking for Zendesk tickets

Hubstaff branding element
Task time tracking

Track time on tasks, see activity levels, and monitor activity.

Easy to manage

Quickly link and unlink your projects or users whenever you need to.

All assigned tickets

Each worker can see all of their assigned tickets in the Hubstaff app.

Streamline workflows and reports

Get timesheets, pull reports, and generate invoices based on billable hours tracked to Zendesk's ticketing system.

Works where you do

Track time spent on Zendesk projects from mobile, desktop, web apps, or the Chrome extension.

Organization settings

Enable screenshots, blur settings, manual time permissions, and more.

Integrate Zendesk with Hubstaff now

Get a full-featured trial of Hubstaff, free for 14 days. No credit card required.

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